GoPowerSports Reviews

Based on 62 customer reviews from our shopper community, GoPowerSports’s overall rating is 3.05 out of 5 stars and 60% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 86% of reviewers consider GoPowerSports overall a good value option, based on a rating of 4.0 from 7 votes. Most consumers are generally satisfied with Shipping & Delivery (3.29 / 7 reviews) and Price & Quality (3.71 / 14 reviews) GoPowerSports offers. The most common issues with GoPowerSports are around Return Policy and Customer Service based on a rating of 1.88 and 2.43.

3.0

62 Reviews

Overall Rating

5 Stars

15

4 Stars

22

3 Stars

0

2 Stars

1

1 Star

24

Good Value

4.0

Price & Quality

3.7

Shipping & Delivery

3.3

Customer Service

2.4

Return Policy

1.9

All Reviews (62)
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heavybird965
April 28, 2023
"BAD SERVICE"
Ordered a part for my grandson. Once received the item didn't work out. He placed all items back in box and sent back. A week later I called to see about refund. I was told not all parts were in box. Grandson said yes they were. I called today and said just send back, I asked how much I needed to pay for postage. I don't know I'll have to call you back after I talk to shipping. We'll it's 4 hours later and still have heard NOTHING.
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silverpanda667
February 09, 2023
"Read the very fine print. Communication could be a little better."
I guess the fault is partially mine i didn't read the fine print. The 10% first time buyers discount coupon doesn't actually apply to the vehicles they sell. There is a unclear hinting of the disclaimer in very very fine print at the bottom of the coupon. Also its a small company that probably fills hundreds of orders a day so no doubt they are very busy. The order for some shocks and a mini-bike was partially filled and shipped within 3 days. I received the Bike in under two weeks from TX to NC. In my case R&LCarriers were used to ship the bike. It was in good shape and the shipping cage was not bent anywhere. The driver was courteous and even pulled the package up the drive way and into my garage without me asking him to do so. I highly recommend R&L carriers if you have a choice. I received a phone call notifying me when they were in the area.
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DaisyGraham
November 08, 2022
"Absolute BEST customer service out of ANY company I have dealt with"
Hello, I am an aspiring engine builder, and minibike hobbyist. I recently ordered some 18 lb valve springs from GoPowerSports. USPS ended up messing up my address, so they sent it back, or so they said. Because I thought I wasn't getting my package, I ordered another pair of valve springs.

About a day later, the first package arrived at my door on schedule, and I had two more unneeded valve springs on their way.

I hastily sent an email to the Sales Support team, and not only did they completely refund the valve springs, but they let me keep both of the pairs for future builds! This company truly has the most helpful customer service I have ever interacted with.
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Kay.Perry
April 17, 2022
"My experience would go Power Sports"
I order tillison 212 stage 2 everything came nice and packed nicely I'm impressed with their service will do business with them again
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lesouefmarin
November 17, 2021
"The worst customer service"
Go power sports are truly not customer friendly I made a order it was delivered to wrong address they saying its my fault so I'm just out of 178.00 choose to order omb warehouse have ordered with them and they are great
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Justin.Day
September 17, 2021
"Scam"
Over the last year, I have tried countless solutions to counter the problems that I have been having with the Predator non-Hemi stage 2 kit that I ordered. I have watched every Youtube video available on the topic, particularly by gopowersports sponsored creators, and have replicated their instructions at home to the finest detail. I think that it is dishonest of them to sell these parts to enthusiastic buyers who have just seen one of their sponsored Youtube videos and want to have more fun with their go-kart or minibike, only to have their engine ruined because of the quality of parts that were installed or instructions that are given by various sponsored Youtube channels. Then to refuse any kind of reimbursement or replacement because the fine print of their website denies responsibility for these issues, just makes the whole process even more dishonest and infuriating.

Before I spent over $500 on these parts from your website, I used my go-kart to put smiles on the faces of my little cousins during family gatherings and to entertain my friends on countless nights and weekends. Additionally, this go-kart has a great deal of sentimental value to me as it was passed down to me by my father who bought it when he was just 15 years old from a close friend. I spent countless hours restoring it, but the original engine soon gave out. I bought my Predator engine with the intention of modifying it with parts from this website, and have now spent over $500 on parts and many hours of hard work trying to get it to run, but to absolutely no avail. In fact, I have broken many components of the engine, and will not be able to bring it back to stock.

I am still waiting for an email response from this site's sales representatives. I emailed them a week ago and have no heard anything back. Would not recommend.
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Roy.Collins
August 27, 2021
"The worst. Very shady business"
Over priced and sent wrong items. The price is a robbery and on top of all that you wont get the right items sent. Ripp off shipping price and came very late. They barely answer emails
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basilrileyptk
July 19, 2021
"Possibly the biggest scam company for power sports you can find."
They won't work with you, they won't answer you. They don't care about your money. They don't care about your problem. And you can't return anything, sounds like a scam to me I'll never order from them again. Good luck getting your money back if there is an issue because they simply will ignore or deny any request for return. To get my money back I had to go to my bank
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Lesa.Ramirez
February 18, 2021
"Carb trouble"
Go Power Sports set me up with the right carburetor and had it all set up for my mini bike... these guys are top notch.
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NinaRogers
February 03, 2021
"Awful communication, no support and shady business"
I ordered and received a broken Tillotson 212, and have gotten ZERO COMMUNICATION any time I reach out.

I have sent TWENTY-FOUR emails and they responded immediately about easy fixes (unseated spark plug/smoking), but have received ONE response about the engine. When I realized I could no longer figure out why a brand new engine won't run, it has been radio silence.

I have never purchased from a least-communicative company in my life.

For a company who received $600 from a customer in a month, they must hate return-buyers. They have time to promote, shoot and edit great tutorial videos, but no time to communicate with customers.
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bigladybug543
January 21, 2021
"Stay away"
Don't order from them ordered parts they sent us the wrong parts.The numbers they have listed don't work horrible customer service
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sarashen0121
January 14, 2021
"Poor customer assistance"
I bought a clutch from go power sports that engages at idle I tried to contact them for several days and actually had talked to a few different guys Oliver and Scott neither could give me an answer nor could they give me a call back or an email so after a full week I have given up trying to contact them so I guess I am stuck with a clutch that is engaging at idle
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beautifulleopard569
August 08, 2020
"This place is a joke."
I bought a torque converter part from these guys, and I specifically ask if it came Washers in the bolt to install it. Guess what it didn't. So I asked them if they could send me those parts. Never heard back. So I asked them again. Never heard back. So I asked them again threatening to write a bad review. They told me what parts Washer and bolts I need and what size they were. I went and bought what they said yes were not the right size. I replied back to the email they sent me, and the guy said oh I screwed up here's the right size. Went and bought those GuessWhat wrong size. These guys are complete $#*!ing idiots. I wish I would've looked at the review before I ever bought anything from them. You've been warned!
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denisharajdaxd
August 06, 2020
"SCAMMERS"
I placed order on July 23 for the fully adjustable motor plate and wasn't shipped until July 27th. And I have yet to receive this order. As for my previous order "stage1 Kit" comes with ( exhaust-pipe air-intake filter and main jet. With extras add-ons for extra cost witch is supposed to be OPTIONAL! And I paid +$20 for an extra exhaust pipe. And they only shipped me the exhaust pipe I paid extra $20 for lmfao!

This company is a Disgrace
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crazypeacock679
August 02, 2020
"No Service or Help After Sale"
I recently purchased a Trailmaster 150 XRX kart unassembled and had it shipped to me out of state. It arrived within two weeks. I assembled the kart with my grandson as a project. There were three issues that surfaced following the build that I needed assistance with. Two were factory electrical and one was mechanical having to do with the rear disk brake. Called and spoke with person on phone who said they would have knowledgeable person call me back next morning Didn't happen. Called back multiple times... no answer with voice mail full. Sent request for assistance message via website customer service request. No response for over two weeks. Bottom line, once they get your money they don't care about you as a customer. My advice is to find another entity to do business with.

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Questions & Answers
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How can i track my order with no email address? $#*!ing joke

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How easy is it to get a hold of customer service at gopowersports?

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VickieEvans
September 20, 2019

“Very easy. They answer their phone and emails in good time”

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